"emergency dentist"

About: St Richard's Hospital

I recently had to visit jubilee wing for emergency dental treatment. My appointment was 7.15pm and I wasn't seen until 8.20 which wouldn't have been a problem if patients were kept informed about time delay. On finally seeing dentist, I was given a temporary filling which turned out to be very temporary as it was out the next morning. On contacting the surgery that day for advice I was told I was welcome to an appointment that evening but that it would cost me another 18.50 for a job that obviously wasn't done correctly the first time. I am currently walking around with a cracked tooth exposed with no filling whilst I wait to be registered at a surgery. Having recently moved to the area I feel very disappointed with the treatment I received at your hospital

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Response from St Richard's Hospital

Thank you for taking the time to leave this feedback. We are sorry to hear of your experience. The emergency dental service is run by Sussex Community Health Trust and so we have forwarded your comments to them. They are concerned to hear your comment and would like to investigate. As NHS Choices is a confidential site we do not have your details, they would therefore be grateful if you would contact them either via telephone Tel: 01273 242292, Fax: 01273 242217 or email: sc-tr.serviceexperience@nhs.net

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