"Testing and fitting of hearing aides"

About: Retford Hospital

I was referred to Retford hospital by my GP for a hearing test. I had to wait about 2 weeks for an appointment which was not unreasonable. I was called for my appointment promptly and felt that I was dealt with courteously, thoroughly and the issues explained to me. My appointment for the fitting of the aides was the following day, I was delighted. Both audiologists I met (one on each occasion) where courteous, considerate, explained the issues and took sufficient time. I was delighted with the service provided and also (after 4 weeks experience of wearing the aides) with the equipment itself. The equipment is easy to manage, effective and I often forget that I am wearing 2 hearing aides. I am very satisfied with the service I received and the outcome. Thank you.

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Responses

Response from Retford Hospital

Dear Paul, Thank you for your positive comments on our staff, they are greatly appreciated and will be fed back in due course. We always strive to deliver the best service we can to our patients and are very happy that your experience was a positive one. Thank you.

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