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first time visit patient impression

Story from nhs.uk

"first time visit patient impression"

About: Trafford General Hospital

This has being our first visit to trafford, we found all staff to be pleasant, caring and helpful. Although your pain clinic department were unable to help us on this occasion, the information and understanding of your staff was appreciated. They answered many of our queries and gave us greater understanding of our situation. keep up the good work.

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust 8 years ago
Central Manchester University Hospitals NHS Foundation Trust

Submitted on 19/08/2015 at 11:21
Published on Care Opinion at 11:44

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care in the Orthopaedics department at Trafford General Hospital. It was very kind of you to write and compliment the staff, as it is good to receive positive feedback that reflects their hard work and dedication. We were happy to hear that you found staff to be pleasant, caring and helpful, and that they were able to answer your queries in an understanding manner. I can assure you that we have passed on your thoughts to the staff involved. The Patient Experience Team Central Manchester University Hospitals, NHS Foundation Trust

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