"Excellent treatment in Eye Casualty and in Eye..."

About: New Cross Hospital

l attended the emergency Eye dept in Feb 14,and also attended the Eye Outpatients for treatment following complications in my left eye .l found everyone very friendly ,from the Receptionists ,the Nurses ,Hca,s,and Doctors.The Nurses in both depts put me at ease as l was very nervous .They all explained everything and explained my treatment to me .l would like to say a special thankyou to the Opthalmics Registrar,whom l saw about 5 times for treatment .He was very professional,caring ,and is an asset to the team .Again please relay my thanks to everyone[l was the lady that had the facelift in Poland ! People moan about the Nhs but if l hadnt have had excellent treatment ,my sight would have been impaired , Many thanks

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Response from The Royal Wolverhampton NHS Trust

Dear Janie

Thank you very much for posting your comments relating to your patient experience within our Eye Departments.

I will share your comments with our staff in the Eye Infirmary.

Kindest regards

Judith Davis

Acting Patient Experience Lead