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hip replacement

Story from nhs.uk

"hip replacement"

About: Queen Alexandra Hospital

i have had a full hip replaced ,but it has come out 3 times and trying to get any satisfaction from anybody in this hospital is useless they do not care about their patients,they do not listen to you,they do not own up when they have cocked operations up,they have no thought for the patients at all.This is one of the worst hospitals i have come across.And trying to get them to put right what they have done wrong is impossible.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 9 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 22/07/2014 at 10:37
Published on Care Opinion at 13:12

I am very sorry to hear that you feel so disappointed with the Hospital, but if you would like us to look into your case in more detail and arrange a letter or a meeting then please contact our Patient Experience Team direct on PHT.PatExp@porthosp.nhs.uk or telephone 0800 917 6039.

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Response from Queen Alexandra Hospital 9 years ago
Queen Alexandra Hospital

Submitted on 18/08/2014 at 10:54
Published on nhs.uk on 20/08/2014 at 04:01

Please accept our apologies for the delay in responding to your comment. We were very sorry to read of your concerns, if you would like to discuss this further then please contact our dedicated Patient, Advice and Liaison Service at PHT.PatExp@porthosp.nhs.uk or via telephone at 0800 971 6039 as they would be more than happy to discuss this with you.

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