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All staff rude.

Story from nhs.uk

"All staff rude."

About: Leighton Hospital

I ended up having to go to A&E at Leighton Hospital on Tuesday, upon arrival we were greeted by the rudest receptionist that I have come across within the NHS (and I have come across quite a few bad ones trust me). Luckily it was not very busy as we were seen within an hour by a Doctor on call who was also very rude and patronising and even joked about my illness and would not listen to me and left me feeling even worse absolutely was not treated with any dignity or respect apart from the nurse who we seen was very helpful.

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Responses

Response from Leighton Hospital 9 years ago
Leighton Hospital

Submitted on 14/07/2014 at 15:02
Published on nhs.uk on 15/07/2014 at 04:00

I sincerely apologise that your experience was not of the standard expected. I will ensure your comments are shared with the appropriate teams and would be happy to discuss further if you wish via the Customer Care Team on 01270 612410. I will also pass on your positive comments to the nursing team Sue Talbot-Crosby Matron Emergency Department

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