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Excellent service from radiology department

Posted By Ginger1

"Excellent service from radiology department"

About: Good Hope Hospital / Radiology

(as the patient),

Over the last week I have visited the radiology department at good hope hospital twice as an out patient. On both occasions I found the service excellent and was seen before my allotted time.

The staff were friendly, helpful and professional on both occasions and at a time where people are always looking for the negative about the NHS I feel the care and experience was exceptional. Thank you to you all

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Responses

Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust 9 years ago
Ann-Marie Riley
Head Nurse, Good Hope Hospital,
Heart Of England NHS Foundation Trust

Submitted on 03/07/2014 at 10:47
Published on Care Opinion at 11:06

picture of Ann-Marie Riley

Dear Ginger1

Many thanks for taking the time to post your feedback.

I was pleased to read that you had such a positive experience in our Radiology department here at Good Hope.

I will ensure your feedback is forwarded to the team who will be thrilled!

Kind regards

Ann Marie

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Response from Good Hope Hospital 9 years ago
Good Hope Hospital

Submitted on 21/04/2015 at 13:00
Published on nhs.uk on 22/04/2015 at 01:01

Dear Sir or Madam, Thank you for taking the time to post your comments regarding the Radiology Department at Good Hope Hospital. It is lovely to receive such positive feedback from our patients. All feedback is used by our Patient Experience Team to identify themes and trends across the organisation to highlight areas of improvement as well as areas of excellence. Your comments have been forwarded to the Patient Experience Team. Best wishes Patient Services Team

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