"Wifi service"

About: Worcestershire Royal Hospital

(as a relative),

Worcester hospital advertises that it has Wifi facilities. This is not correct, the wifi service is impossible to connect to and my relative has been on this ward for 6 days unable to connect his iPad and keep in touch with family & friends.

Several attempts have been made and many requests for assistance to no avail

He is so disappointed and feels very isolated

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Responses

Response from Worcestershire Royal Hospital

Thank you for your comments, which were moderated and submitted to us via Patient Opinion this week; please accept our apologies for the delay in this acknowledgement. We are sorry that your relative was not able to access the hospital wifi when he attended; if you or any of your family have problems in the future, please contact our Patient Services Department at PatientServices.Dept@worcsacute.nhs.uk

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