"Dreadful experience"

About: Luton & Dunstable Hospital

I was 15 weeks pregnant and had some bleeding in the middle of the night. I came to L&D hospital and after hanging around waiting to be seen by a registrar, I had an initial dicussion with a student doctor. She was unfriendly and had a poor bedside manor. The registrar who came to see me eventually was initially unable to get the scanning machine working, and also had a very bad bedside manor. He eventually told me that the baby was find and made me feel like I was making a big fuss. He told me I had an vaginal infection and gave me antibiotics but said he didn't know why I was bleeding. In the end I miscarried a week later of PPROM and my swab results showed I had no infection. I am very angry about the way I was treated and hope no other woman has to deal with the sub-standard care I received.

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Response from Luton & Dunstable Hospital

We are sorry to hear of the sad circumstances that have led you to contact us and concerned to hear of your experience. Please be assured that we will investigate this matter as much as we can from the information given. We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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