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"Cataract surgery was good"

About: University Hospital Ayr / Ophthalmology

(as the patient),

Day surgery @ Ayr Hospital for cataract removal. I had professional treatment.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 03/07/2014 at 08:54
Published on Care Opinion at 09:03


picture of Eunice Goodwin

Dear McLaughlynn,

Thank you very much for telling us about the good and professional care you received for your cataract surgery. I hope you are recovering well. I believe the surgery improves things dramatically. I will pass your post to the team.

Kind regards,

Eunice

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