"i am aware non urgent transport ..."

About: St George's Hospital (Tooting) (London)

(as a relative),

What could be improved

i am aware non urgent transport is for patients not for ferrying round family but when you are told the patient needs a escort on medical reasons and backed up by letters from a consultant transport booking office should except that

Anything else?

also not be so rude and not send out very curt bookings for patient

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