"Total knee replacement ????"

About: Trafford General Hospital

I have just had a knee replacement at Urmston General Hospital, and felt I must give a review some thing I rarely do BUT .... The care and attention given to me was second to none , at times felt as though in a 5⭐️ Hotel. From the the pre op, then to the pre visit , then to the day of operation at all times was given full information, quickly and efficiently .. The hospital was so clean , the staff so caring , such a very very nice feel about the place , in the morning when new staff came on duty , they would put their heads around the door (Good morning /afternoon etc) on departure a good bye see you tomorrow ! ) Can not find one fault , dreaded this operation as I knew it was going to be painful but can honestly say that due to the attention giving to me , was so pleased my operation was changed from MRI to Urmston Gen. If any one due to have any procedure here please do not worry every thing was excellent ....

Story from NHS Choices

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Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care in the Orthopaedics department at Trafford General Hospital. It was very kind of you to write and compliment the staff, as it is good to receive positive feedback that reflects their hard work and dedication. We were happy to hear that you found all the staff to be efficient and caring. It is also reassuring to know that your experience of both your pre-operative and post-operative care was a very positive one. I can assure you that we have passed on your thoughts to the staff involved. The Patient Experience Team Central Manchester University Hospitals, NHS Foundation Trust