"Unbelievable"

About: Heartlands Hospital

Was sent to heartlands with my daughter after she had a baby 8 weeks ago. Our doctor called in advance and maternity nor ward one would see her so was sent to a and e. We arrived there to be told they can't see us as she needs an emergency scan so they called maternity and ward 1. Ward 1 said no so we got sent to GAU and had to get pals involved we are now waiting for a scan but have been told that we will most probably not get scanned today as there is no one in who is qualified. Well as we are still sat in this joke of a hospital we will wait to see what the doctor says.

Story from NHS Choices

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Marie

Thank you for taking the time to post your feedback. I have forwarded your email to the matron who is looking into your case today.

Please get in touch if you want to discuss further on 0121 424 08080

Best wishes

Iona

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