"The two young men were extremely helpful and very good with me"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I called the 999 service after I cut myself and was bleeding. I’m 87 and do appreciate the help when I get it – the two young men were extremely helpful and very good with me. They looked after me, stopped the bleeding and patched me up. I can’t say enough about how good they were – just super.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Crawler311

Thank you for taking the time to share your experience. I hope you are recovering well.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the two young men who came to your aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify both crew members.

Thank you again for providing feedback on our service.

Kind regards


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