"Occasionally I have problems getting to the clinic on time"
About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS) South Western Ambulance Service NHS Foundation Trust Patient transport service (PTS) Exeter EX2 7HY
Posted by Iceberg882 (as ),
I have an appointment every Monday at the Granby House Clinic; the district nurses arrange the ambulance transport for me.
My treatment finished at 2: 45 but I was not collected till 4: 45. This is not the first time I’ve waited a couple of hours or more to be collected.
Mostly the problems are after my treatment but occasionally I have problems getting to the clinic on time or I the ambulance drops me off when the clinic is closed over the lunch period.
Can the service be improved?