"Quite pleased with the overall service"

About: Harmoni / NHS 111 Kingston Hospital / Accident and emergency

(as the patient),

I called 111 because of a recurring problem I have. They went through a list of questions after which I was advised to go to the A&E department at Kingston Hospital. I think the 111 people must have contacted the A&E department as I was seen very quickly – blood tests done by the nurse and then seen by a doctor. I was given a follow-up appointment at the hospital.

Quite pleased with the overall service.

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Response from Kingston Hospital

That’s really good to hear, thank you very much for sharing your feedback. We will pass your comments on to the A&E team.

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