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outstanding care!

Story from nhs.uk

"outstanding care!"

About: Blackpool Victoria Hospital

After a visit on a Friday night to the A+E department with my 10 year old son, I have nothing but praise and admiration for the staff there. During these very difficult times, when staff morale is at a low, they still carry on and provide a service to the best of their ability. I have no reservations in attending here and recommending it to family and friends. Youre all doing s brilliant job.....keep it up for the residents and visitors to Blackpool!

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust 9 years ago
Paul Jebb
Assistant Director of Nursing (patient experience), Clinical Governance,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 23/07/2014 at 10:24
Published on Care Opinion at 11:53

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Suzanne,

Thank you for taking the time to leave feedback following your son's recent visit to our Emergency department. I'm pleased to hear that the staff who treated your son looked after him so well.

I will be sharing your kind comments with the team in the Emergency department.

With best wishes for the future,

Paul Jebb

Assistant Director of Nursing (Patient Experience)

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Response from Blackpool Victoria Hospital 9 years ago
Blackpool Victoria Hospital

Submitted on 23/07/2014 at 14:17
Published on nhs.uk on 24/07/2014 at 04:00

Thank you for taking the time to leave feedback following your son's recent visit to our Emergency department. I'm pleased to hear that the staff who treated your son looked after him so well. I will be sharing your kind comments with the team in the Emergency department. With best wishes for the future, Paul Jebb Assistant Director of Nursing (Patient Experience)

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