"My first visit to the MIU"

I arrived at the minor injuries unit feeling a little frightened and somewhat apprehensive, my fears were dispelled straight away by the lovely receptionist who was very patient with me as she asked me several questions, I was having trouble talking because of my breathing problem, I was seen by a nurse practitioner who again was very patient whilst carrying out the necessary tests and then arranged for me to see a doctor whilst I was there, again the doctor was very thorough and patient with me, I left the hospital feeling that I had received the very best of care from everybody and I would like to say a very big thank you to you all. We are very lucky to have this facility staffed by amazing people available to us in Lichfield keep up the good work, David

Story from NHS Choices

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Responses

Response from Samuel Johnson Community Hospital

Dear Mr Bennett Thank you for your comments regarding your positive experience at Samuel Johnson Community Hospital. We do hope you are feeling better and progressing well. Staff are always grateful to receive such positive comments and your feedback is very much appreciated. Our PALS Team will share your comments with the Minor Injuries Unit. Kind regards PALS Team