"Flexible Sigmoidoscopy"

About: University Hospital Lewisham

Attended for a flexible sigmoidoscopy. As I have previously had a colonoscopy without anaesthetic I was not too worried. The procedure was explained in a letter prior to attending and I was given an enema to administer to myself an hour before setting out to the hospital (easy & no problems). I was seen by a nurse and student nurse who went through all the usual checks; they were thorough, friendly and professional. A doctor then came to ensure I knew what was happening and for me to sign the consent form. Unfortunately my procedure was done two hours late but the doctor doing it and the three nurses in the suite were all helpful, informative and friendly and kept me informed of what they were doing. I was fully covered the whole time and my dignity, I felt, was preserved, even with this rather undignified procedure. It didn't hurt and was just a little uncomfortable at times, but nurses regularly asked if I was OK. Because of their professionalism I felt neither embarrassed nor concerned and my resting pulse of about 65 barely rose at any time. After the procedure the doctor explained his findings (all clear) and gave me a written copy with some interesting photos of my insides. I would certainly recommend this hospital and department and assure people there is nothing to be afraid of.

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Response from University Hospital Lewisham

Thank you for your positive comments and taking the time to offer this feedback. Your comments are greatly appreciated and will be shared with the team.

Kind regards

Patient Experience Team

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