"Out of hours - seen in minutes"

About: Victoria Infirmary / Accident & Emergency

(as the patient),

Phoned nhs 24, for advice on new medication, they phoned back with in 15 min's, advised to go down to out of hours, it was Saturday about 4pm, was seen straight away. Saw a lovely understanding Doctors who prescribed antibiotics, as the problem I had was nothing to do with the new meds. Great services, nice experience.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Banchory

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

Once again thank you for using the Patient Opinion feedback system, it is greatly appreciated.

Kind Regards

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