"My wife has just had a colonoscopy ..."

About: Royal Bournemouth General Hospital

(as a relative),

What I liked

My wife has just had a colonoscopy and the time from initial consultation to completion was superb. The treatment was excellent. The staff were wonderful. We have nothing but praise for the whole experience.

I hope somebody passes on these comments and not just the negative comments that people make.

What could be improved

Nothing

Anything else?

I don't have much experience of the NHS hospital service but in recent years I or my wife have used Lymington, Christchurch, Southampton and Bournemouth hospitals and have had no reason to complain. Maybe more people such as us should be canvassed to get a more positive message to both the public and NHS staff members.

I do have criticisms of the NHS and it's management, especially relating to budget control and GP services but the overiding impression is a good one. I wish more publicity was given to the great benefits of the NHS.

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Responses

Response from Royal Bournemouth General Hospital

Many thanks for taking the time to tell us about how good the quality of care and treatment was for your wife at the Royal Bournemouth Hospital. We are always delighted to hear about such experiences and have made sure the teams involved have been made aware of this.

Regarding generating more positive publicity of our hospital services, we would be delighted to hear from you. Please contact our Head of Patient Engagement, Steven Edwards at steven.edwards@rbch.nhs.uk