"The nurses were for the most very ..."

About: The Great Western Hospital

(as the patient),

What I liked

The nurses were for the most very pleasant and friendly. The other patients on the ward were also very nice... Though I don't think that's really down to the hospital.

What could be improved

The quality of care was pretty bad. I was kept very unimformed for the most part about what was going on. I was diagnosed as having 3 different issues by several different doctors, all of whom didn't seem to talk to their collegues. I was discharged the promptly brought back in the following day needing surgery.

Discharged again, then given an outpatients appointment which when given the results that evening I was then told it was urgent that I came back in the following day, despite having my questions and concerns dismissed when I was in for the given appointment.

Anything else?

3 weeks on and after surgery they still don't know what's going on.

Story from NHS Choices

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