"Car parking at UHND Durham"

About: Patient Opinion University Hospital Of North Durham

(as the patient),

I'm trying to find out if there are any problems with Car Parking at UHND Durham, as I went there a few weeks ago for an appointment and hearing test. As I went into the hospital I noticed an elderly couple having trouble with the ticket machine that takes the money and lets you out of the car park. I only really noticed as there was an attendant in one of those bright yellow coats, half inside the machine.

As I tried to leave about 40 minutes later, I had trouble getting out through reception half an hour or so later as it was full of people, all queueing for the same ticket machines, and obviously all having waiting time build up on their tickets.

I tried to do a search on this website to see if anyone else has had any problems - but the site is so poorly laid out and pathetic as far as using simple search terms are concerned, that it was impossible to search for the following words in seemingly any combination, the words were: - CAR PARKING UNIVERSITY HOSPITAL OF NORTH DURHAM THAT INCLUDE THE NAMES OR TERMS OF CAR PARKING AT UHND DURHAM

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Response from Ben Pathe, Business Development Officer, Patient Opinion We are preparing to make a change

picture of Ben Pathe

Thank you very much for your feedback. I am sorry you have found using the search function on our website frustrating. We are constantly looking at ways in which we can make our website more user friendly so we do certainly welcome any suggestions in this area. Currently the best way to find stories about parking at this hospital is to search initially for the organisation "University Hospital of North Durham." Once you have the list of stories relating to the organisation, you can then add search terms such as parking to the search https://www.patientopinion.org.uk/opinions?nacs=RXPCP&tag=parking. Hope this helps. Please feel free to get in touch if you need any other help or information at any stage.

Kind regards,

Ben and the Patient Opinion Team

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