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Kind and thorough care from all staff

Story from nhs.uk

"Kind and thorough care from all staff"

About: Gloucestershire Royal Hospital

My brother attended A&E on Saturday night following a fall from height. From the moment he arrived he was treated with kindness and professionalism from every member of staff from the receptionist, nurses, doctors, consultants through to the domestic staff. After admission onto the orthopaedic ward, he was kept well informed about his progress and you could not have asked them to be more thorough in his treatment. He has now returned home and beginning his recovery. Thank you Gloucester Royal.

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Responses

Response from Gloucestershire Royal Hospital 9 years ago
Gloucestershire Royal Hospital

Submitted on 25/06/2014 at 11:33
Published on nhs.uk on 26/06/2014 at 04:01

Hello there, Thank you very much for taking the time to share this feedback with us. Sorry to hear about your brother's accident, but we're pleased to learn that he had such a positive experience of our services and staff in A&E and our orthopaedics department. We will certainly pass your comments on to the teams involved in your brother's care. Thank you again for getting in touch and we hope your brother is now recovering well at home. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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