"Postnatal ward review"

About: St Mary's Hospital (Melton Mowbray)

I gave birth to my son at the general hospital in early April 2014, and transferred to st. Mary's after 3 days for breastfeeding support. Spent 2 days there with the lovely ladies who were really helpful, still had not cracked it but left with a plan and appointment with a breastfeeding specialist. Would not have tried for so long with the breastfeeding (11 weeks' having to give up now) if it wasn't for the starting help from there. Two comments tho. 1) the handover between day and night shifts was patchy, sometimes I'd have to explain my long story to someone new and then they would have a different solution to the midwife I'd spoken to previously. I didn't mind trying something new if that was the general consensus but if they didn't know my story then was it? 2) I had a emergency c-section at the general and so had limited mobility when at st Mary's. It would have been great to have a wet room as when having a shower, I had to leave the door open on the cubicle to be able to put shampoo etc on a chair as I couldn't bend down to the floor. So the floor got really wet.

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Responses

Response from St Mary's Hospital

Dear Reviewer Thank you for taking the time to provide your feedback. We are really pleased that you found the breast feeding support you received to be so helpful. Your further comments are really useful and will help us to improve our service for future patients. We would very much like to discuss your feedback about staff handovers further - could you contact Louise Payne, senior midwife, by emailing louise.payne@uhl-tr.nhs.uk? You might be pleased to know that the showers at St Mary’s are currently being considered for refurbishment. We hope you and baby are well. Kind regards, Communications Team Leicester’s Hospitals

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