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The best experience you could wish for!

Story from nhs.uk

"The best experience you could wish for!"

About: Southend Hospital

A massive thank you to all of the staff who looked after me during my operation and pre/post care. I intially spent time in with elective admissions team and then after my operation in the Edmund Stone Ward. I was overwhelmed by the level of care and how comfortable I was made during a difficult time. My life has been transformed following my surgery - I can't thank the surgeon, the nurses and other doctors and staff enough!

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Responses

Response from Louise McIver, Patient Involvement Coordinator, Mid and South Essex NHS Foundation Trust 9 years ago
Louise McIver
Patient Involvement Coordinator,
Mid and South Essex NHS Foundation Trust

Submitted on 26/06/2014 at 14:21
Published on Care Opinion at 16:59

Dear Sir/Madam,

Thank you for your kind and extremely positive comments regarding your treatment and care within both Elective Admissions and Edmund Stone ward, we appreciate these comments and I will personally ensure these compliments are sent to each area.

It is excellent to know our patients are pleased with the quality of care they receive from staff and that the standards remain high.

I am pleased your life has been transformed and wish you continued good health for the future.

Thank you again

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Response from Southend Hospital 9 years ago
Southend Hospital

Submitted on 30/06/2014 at 12:06
Published on nhs.uk on 01/07/2014 at 04:00

Thank you for your kind and extremely positive comments regarding your treatment and care within both Elective Admissions and Edmund Stone ward, we appreciate these comments and I will personally ensure these compliments are sent to each area. It is excellent to know our patients are pleased with the quality of care they receive from staff and that the standards remain high. I am pleased your life has been transformed and wish you continued good health for the future. Thank you again

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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