"Dreadful hospital, terrible staff, rude and..."
About: The Royal London Hospital The Royal London Hospital E1 1BB
Had an appointment at the audiology department for my young daughter, who was anxious about having her appointment in the first place, when I arrived at the reception, I was made to feel like an annoyance, as I was disrupting their conversation about the latest fashion trends! Once They registered me I was kept waiting for over 2 hours until eventually I asked someone how long it would take, to which the answer was everyone had gone home. I was devastated as no one had told me this before they had left. The receptionists left without seeing to me or telling me anything, while I was waiting all they were doing was chatting amongst each other and practicing their make up. I now have to go through the headache of this all over again.