"Branston ward, Lincoln County Hospital"

About: Lincoln County Hospital / Accident and emergency Lincoln County Hospital / Gynaecology

(as the patient),

I was admitted to seau briefly before being transferred to branston ward. The doctors and nursing staff on seau were excellent, very caring and always around to care.

However this changed dramatically when I was transferred to branston ward. Two days in a row I was left nil by mouth until tea time on the promise of a ct scan that never happened, and I'm diabetic. The obs weren't done regularly despite having low blood pressure and oxygen stats.

My main complaint was that a doctor decided to withdraw my pain relief at about 5pm stating that it was causing constipation - I was still in a lot of pain. That night I could not sleep due to pain, I was rolling around the bed and crying in pain, I pressed the nurse call button - it was about 3: 30am and the nurse simply said 'your not allowed any painkillers until 6am'.

I was moaning in pain and crying but she turned her back and walked away. I wouldn't have left my dog in the state I was left in.

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Responses

Response from Sharon Kidd, Patient Experience and Engagement Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust

picture of Sharon Kidd

Dear Anaon

Firstly thank you for taking the time to leave us your feedback. I am sorry to hear about your terrible experience within Branston Ward, this is totally unacceptable and falls well short of the standards we expect.

We would like to investigate your concerns and experience within Branston Ward further and ask if you could either call me on 01476 464560 or contact our PALS team at Lincoln on 01522 707071 so we can take it forward.

On a positve note, that you for the lovely comments regarding your care and treatment in SEAU and I will forward them on to the ward members who will really appreciate them.

Regards

Sharon

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Response from United Lincolnshire Hospitals NHS Trust

Dear Anaon

May I apologise for standard of care you received on Branston Ward. I would really like to investigate all of your concerns so we can investigate them and would be grateful if you could provide us with more details so we can speak to you directly on the numbers on the previous posting.

Regards

Mr Odiri Oteri FRCOG,

Consultant Obstetrician and Gynaecologist,

Head of Service,

Obstetrics and Gynaecology,

Lincoln County Hospital,