I had a referral by my GP to the Ear, Nose and Throat. On the online self booking I chose Tameside as it was offering an appointment within the month. I duly booked the appointment online and received written confirmation. However this appointment was then cancelled, 'due to unforeseen circumstances'. I waited another two weeks then rang the booking office to be informed I should now receive an appointment within 13 weeks! This would mean a total wait of around four months for initial consultation not the month i expected. I ask are appointments made so the hospital appears to be operating as it should within government guidelines and then cancelling them because the appointments do not actually exist? The lady on the end of the phone just mmmmm'ed and said they were hoping to put more clinics on soon! I think this tells me I was perhaps right in my assumptions. In some fields it is known as cooking the books! Has anyone else experienced the same? With all the bad publicity this hospital has had you would think they would get something as simple as an appointment right. If you don't have any appointments don't offer them. I could have gone to another hospital. Angry!
"Appointments made then cancelled."
About: Tameside General Hospital Tameside General Hospital Ashton-Under-Lyne OL6 9RW
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