I agree with Anonymous from 18th June. I also rang to enquire about a 12 week scan as I hadn't heard anything at 10+3 and had completed the online referral very early on in my pregnancy. I was told abruptly that there was a backlog and I was likely to be at the top of the pile. I rang again 7 days later and was told by someone else that in fact my referral hadn't been processed properly. I now have a scan at 13+3. This is very frustrating at a stressful and emotional time. A liitle more compassion on the phone would be much appreciated. I would like to add that I had my first baby at Darent Valley and received excellent care throughout.
"Telephone enquiry"
About: Darent Valley Hospital Darent Valley Hospital Dartford DA2 8DA
Posted via nhs.uk
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