"Excellent service. Need a new receptionist!!"

About: Hospital For Tropical Diseases

Receptionist on the front desk seems to have a chip on her shoulder; extremely rude and unpleasant. Aside from her awful attitude the service was exceptional.

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Responses

Response from Hospital For Tropical Diseases

Thank you for taking the time to feed back to us. We are very pleased to hear that you found the service at the Hospital for Tropical Diseases to be exceptional, however we are sorry to hear about your recent experience at front desk. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can investigate this matter further.

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