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Poor post op physio

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"Poor post op physio"

About: Ripon and District Community Hospital

Had a great post op physio experience first time round but the second time it was not so good. Care did not meet my needs snd as a result my recovery from the second op took much longer than the first.

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Responses

Response from Ripon and District Community Hospital 9 years ago
Ripon and District Community Hospital

Submitted on 07/11/2014 at 12:30
Published on nhs.uk on 11/11/2014 at 03:01

Thank you for taking the time to contact us. Services at Ripon Community Hospital are part of Harrogate and District NHS Foundation Trust and I am sorry that you did not feel that the treatment given to you was suitable. Whilst there can be good clinical reasons for treatments to be less effective than anticipated, we are keen to look into any cases where patients feel that our standards of care fell below the high levels of quality that we would expect. If you would like us to look into your specific case, please contact the Patient Experience Team on (01423) 555499 or email thepatientexperienceteam@hdft.nhs.uk Thank you again for taking the time to contact us. Yours faithfully Chris Watt Head of Communications Harrogate and District NHS Foundation Trust

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