"The staff could not be more pleasant and helpful,..."

About: Conquest Hospital

I needed light therapy because of my skin condition and was honestly not looking forward to having this treatment because of the embarrassment my condition has always caused me. I should not have worried as the staff were absolutely fantastic, making me feel at ease and not a bit self concious. The treatment was a great success and I am determined to carry on the good work now that I have been discharged. The advice that I was given and the regime of creaming my skin every day means the condition that had got out of hand is now manageable, I have even started wearing shorts again and short sleeve shirts, something I have not done for quite a time. It is the staff that makes a good hospital great, you can have all the machines in the world doing all sorts of amazing things but unless you have empathic staff well trained and friendly then you have lost the battle before you have started, this includes any sort of treatment, be it light therapy or cancer treatment. I have always found the staff at the conquest Hospital to be above average compared to any other Hospital and would like to thank all the staff and the people that work hard to make our local Hospital the best that it can be. C Norris St Leonards On Sea

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Responses

Response from Conquest Hospital

Thank you so much for providing feedback on your experience with the Dermatology Department at the Conquest Hospital and for your very kind words about staff. We are very pleased to hear that your light therapy treatment has been a great success and has made a huge difference to the your everyday life. The dermatology staff will be heart-warmed to read your posting. It means such a lot to know that their hard work, dedication and commitment is recognised and valued in this way. Your comments have been passed onto the senior staff responsible for these services; they will ensure your feedback is shared with their team members. Wishing you good health now and in the future.

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