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waiting time orthopeadics friday

Story from nhs.uk

"waiting time orthopeadics friday"

About: Medway Maritime Hospital

my appointment was for 11.seen at 1 by the consultant only to be told he needs to hurry up as he has a governors meeting to attend.i only spent 6 minutes with the consultant after waiting 2 hours. if the consultant knew he had a meeting to go to then why didnt he re arrange this clinic.also i was told i got to wait at least 9 months before i could have my other knee looked at as he wants the knee he did the partical knee replacement time to heal up. so ive got to suffer in pain again for 9 months.iam not happy at all

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Responses

Response from Medway Maritime Hospital 9 years ago
Medway Maritime Hospital

Submitted on 01/07/2014 at 09:55
Published on nhs.uk on 02/07/2014 at 04:01

I am sincerely sorry to hear this - this is not acceptable. I would be grateful if you could contact me so I can identify which consultant it was you saw to address both the issues you raise. Once again, I am very sorry to hear about your experience. Sara Songhurst Head of Nursing for Surgery 07939 036 033

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