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Request to speak to Consultant

Story from nhs.uk

"Request to speak to Consultant"

About: Homerton University Hospital

I am facing major surgery re partial hysterectomy..and have been placed on a number of medications which are /may be having bad interactions with other drugs. Despite outlining the problem to the secretary - I have been denied access to discussing quite serious medical complaints. I phoned my GP but was advised to contact the hospital consultant regarding this matter. I explained my problem to the admin who advised that the consultant doesnt take calls. Why?????? This person prescribed the drugs and should be on hand to answer queries regarding side efffects?!!! I will be contacting CQC regarding this matter

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Responses

Response from Homerton University Hospital 9 years ago
Homerton University Hospital

Submitted on 22/07/2014 at 17:57
Published on nhs.uk on 23/07/2014 at 04:00

We are very sorry to hear about your recent experience with the Homerton Gynaecology department. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment. I hope you will contact PALS 020 8510 7315 or PALS.Service@homerton.nhs.uk so that we can investigate further and give you an opportunity to discuss your concerns

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