"laparoscopy for polycystic ovaries"

About: St James's University Hospital

I had a laparoscopy on weds 18th june I arrived on the ward at 11.30am the nurse took my blood pressure and neasured my ankles for the socks for surgery and gave me a leaflet to read this was the last time anybody came to me until 2pm when an anaesthesist came to ask me some questions after this I asked him how much longer I would have to wait as I had nothing to eat or drink since the night before and I was starting to feel dizzy and sick his reply was maybe in the next 2 hours, a surgeon came to see me half an hour later and he asked me some more questions and told me there was just one nore person before me I then went into theatre at 4pm and came round after the anaesthetic feeling very dizzy struggling to communicate because my mouth was so dry I felt sick asked for a drink eventually they said no because I felt sick then I said I needed the toilet they said you dont so I waited to get back to my bed then later when I was fully awake a doctor came to see me at around 9pm I asked her what had been done during the operation she said she didnt know because my notes had been lost and the surgeon had gone home and couldnt email the operation outcome from her home and I had to wait for a letter to be sent out to me to explain to me what had been done surely this is wrong on so many levels I was left in tears not knowing what they had done I am disgusted by this and very upset!

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Response from St James's University Hospital

Dear Katie I was very sorry to read that you had had such a distressing experience when you underwent a laparoscopy at St James’s Hospital. This is not the standard of care that we aim to provide and I would like to assure you that we have asked the Matron to look into the issues you raised. If you would like to discuss your experience further please contact our Patient Advice and Liaison Service (PALS) either on 0113 2067168 or email patient.relations@leedsth.nhs.uk Thank you for taking the time to give us your feedback.

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