"Help and reassuring service from South West Abulance Service"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

Recently I had to call out an ambulance after my husband suffered a fall, and I would like to say how great they were. They were Martin and Carla and they were both pleasant and very helpful and reassured us both.

I really felt I ought to ring and say how good the service was.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Road479

Thank you for taking the time to share your experience. I hope your husband is recovering well.

It is always rewarding to hear that our staff are continuing to provide excellent care to our

patients when they need us most.

I would like to pass your kind comments onto the crew who came to your husbands aid. Would you be able to contact me at laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and location that the ambulance attended? This would allow me to identify both crew members.

Thank you again for providing feedback on our service.

Kind regards

Laura

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