"Not the best far from it"

Was admitted to BMI edgbaston for a routine HALO procedure. All the staff were very nice, food was good and place was clean although a bit shabby in places thought it needed to be decorated. I found the Consultant I used to be extremely abrupt. He was very rude at one point and barely spared me five minutes of his time before my operation. I was very nervous as you can appreciate. After the operation was over I never saw the Consultant he obviously didn't think.I warranted a second visit. As I was a daycase I went home by 6pm. The staff sent me home with only painkillers that cause constipation and didn't tell me and no laxatives which are essential after an operation like this. There was no post operative advice given at all and I paid private for this second rate service!! Once home I was extremely poorly very nauseous and eventually sick. I was in a great deal I pain and despite what they say the HALO procedure is very painful and I am expecting it weeks before I am right again. This was 3 days ago and I'm still feeling unwell. I received a follow up call from the hospital to see what I thought, so you can imagine what I said. They said they would get a nurse to ring me sometime yesterday. Still waiting. All in all, I feel I wasn't fully informed as to how I would be post operative together with the consultants appalling attitude towards me, not good.