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Great All Round

Story from nhs.uk

"Great All Round"

About: Wansbeck Hospital

I visited A&E on bank holiday Monday in May & was treated great by the a & e staff, X-ray department & a young doctor. All staff were caring & very pleasant. I had to come back the next day to see an orthopaedic consultant then have a plaster cast. From checking in at reception to leaving, all staff were first class. I had a follow up appointment today and yet again, all staff were brilliant. This is my first time as a patient at this hospital and I'm really impressed with everything.

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Responses

Response from Wansbeck Hospital 9 years ago
Wansbeck Hospital

Submitted on 17/06/2014 at 21:15
Published on nhs.uk on 18/06/2014 at 04:00

Dear Karl, I am so delighted that your first experience as a patient in hospital has been such a positive one. Thank you so much for acknowledging the caring contribution of our fantastic staff. Consistency of care means a great deal to us - we see it as a marker of high quality care, and so it is very reassuring to know that all staff, at all times in your care have provided you with the help you need. I do hope you recover well from your fracture and that your pain is manageable. With best wishes, Annie

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