This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Poor telephone response time

Posted By Kez5484

"Poor telephone response time"

About: Nottingham University Hospitals NHS Trust - City Campus

(as a carer),

Hi I telephoned your outpatients at the city hospital for around 15 minutes and then again and no one answered. I am not having a go at the staff as they do a fine job but what I am complaining about is they are clearly undermanned and the problem needs to be resolved.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nottingham University Hospitals NHS Trust - City Campus 9 years ago
Nottingham University Hospitals NHS Trust - City Campus

Submitted on 02/04/2015 at 09:12
Published on nhs.uk on 03/04/2015 at 01:00

Thank you for taking time to feedback. We are sorry you have had problems getting through on the phone. Your comments have been noted. We have passed these on to the Outpatients Department so that we can understand why there are currently delays.

Opinions
Next Response j
Previous Response k