About: Charing Cross Hospital

Cant get hold of an actual human being on the phone. The machine always answers the phone. I am still waiting to talk to a person in order to have my problem resolved.

Story from NHS Choices

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Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is sorry to read of your experience. Please contact our PALS department and we will assist with your enquiry. We apologise that you are finding it difficult to speak with someone about your problem. Email PALS pals@imperial.nhs.uk or telephone 020 3313 0088

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