"Disgusted patient from H5"

About: Salford Royal

I was transfered to Salford Royal via the out of hours doctor. I was put on ward H5 I had to wait five days for an ultrasound scan ! Then I waited two days for treatment. I was given a drain and told it would be taken out in five hours however 30 hours later the drain is still in me no doctor has been to review it. I was informed nobody will be available to look at my drain until Monday as there is only one doctor available for the whole hospital all weekend ?? !!! Very strange ! I was refused pain relief and told I didn't need to see a doctor as my pain was under control but I am telling them I am in pain. My bra was taken out of the bathroom and when I told the staff I was told I signed a form so it is my responsibility !!!!!! Yet I was having my drain put in in a different part of the hospital. I alerted the lead nurse who told me she was on her way but two hours later I am still waiting. There are so many things Wrong with the care here I can not possibly cover it in this post. However I am absolutely disgusted with my care and treatment at Salford Royal to say the least !.

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Responses

Response from Salford Royal

Thank you for your comments. I was sorry to read that you were dissatisfied with your treatment and we would welcome the chance to discuss these issues further. The following link provides options about raising concerns with Salford Royal : http://www.srft.nhs.uk/about-us/depts/complaints/

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