"I went to A and E with a suspected ..."
About: St Helier Hospital St Helier Hospital Carshalton SM5 1AA
What I liked
I went to A and E with a suspected fractured arm and was in great pain. I was immediately seen and offered something for the pain. My x- ray and diagnosos was quick. At all stages staff were helpful. I was referred quickly to the fracture clinic. I am now having good quality physio.
What could be improved
My only concern is that the waiting room for the fracture clinic is a corridor. It is also an emergency clinic which means you can wait a long time, even if you have an appointment. In cold weather sitting there is drafty and this is not helpful especially for the elderly. Do all hospitals combine their emergency and appointment fracture clinics?