"Ongoing saga"

About: Queen's Hospital (Romford)

Have an in going problem. Was referred by my GP. Te consultant sent me for an MRI when I went back he said the report did no make sense, tried to Fob me off saying to come back in 3 months and see if the problem is still there. He was happy enough to see me when I suggested going private. I went back a few months later and the problem was visibly worse. He said I needed an op but have my inadequate medication. The GP didn't want to do anything. I had to put my foot down. A jr maxfac doc came and she was very helpful, far better than the senior

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Responses

Response from Queen's Hospital

Thank you for your comment. I am sorry to learn that you have faced problems with receiving treatment at our hospital. This must be very frustrating, but to be able to investigate this for you I need further details. Please contact me via our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Yours sincerely Stephen Burgess Medical Director

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