"Dental procedure"

About: Southampton General Hospital

Good day, I would like to say a huge thank you to all the staff and the anaesthetist who treated my daughter Lilly on the 6 June 2014 for her dental procedure. We travelled all the way from Farnborough, my daughter is only 4 years old and she had to have 4 teeth removed, as you can image for a mother this was quite stressful, I had no sleep on Thursday evening, stressing as all moms do. The staff were very informative from the minute we arrived there. I unfortunately didn't get any of the staff nurses names, so I'd just like to say thank you so much, they informed me and my husband every step of the way, the staff in Theatre were brilliant trying to distract Lilly whilst they were administering the anaesthetic. I would highly recommend this hospital, well I have already, and I think that the hospital and staff that I dealt with were great, wish I could Thank them individually! There is so much negativity in the world, and too few Thank you, the staff/ people that go the extra mile really do need to hear how great they are! Thank you very much, for making my daughters stay a lot more peaceful than anticipated. Best regards Claudette J

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Response from Southampton General Hospital

Thank you for taking the time to feedback on your positive experiences at Southampton General Hospital. We are pleased to hear how supportive the staff were to Lilly and her family. We understand that having a child in hospital is a stressful time for the child and family, therefore trying to alleviate this by communicating well and providing high standards of care is of utmost importance. We wish Lilly a speedy recovery and will forward your comments to the Matron for her to share with the staff.

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