"Fall while on holiday"

About: Alnwick Infirmary

I visited your Hospital on 06/05/2104, following a fall on the pavement. The staff were very friendly and professional. I cannot fault the, care and attention given to me, I was seen very quickly, x rays were taken, which confirmed a break. An appointment was made straight away for me to visit Wansbeck fracture clinic the very next day. Thank-you so much for all your kindness.

Story from NHS Choices

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Responses

Response from Annie Laverty, Director of Patient Experience, Northumbria Healthcare NHS Foundation Trust

picture of Annie Laverty

Dear Carole,

I am sorry that it has taken me a while to respond to your post. I am normally notified of any activity on the Patient Opinion webiste but for some reason this hasnt happened. I am sorry, I usually like to be a lot more responsive.

I hope you are ok after your fall? Thank you so much for getting in touch to share your story. I am so pleased that you received all the help you needed from caring and efficient staff. I will pass on your thanks to all concerned.

With best wishes, Annie

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