"Very rude Switchboard Operator"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Posted by Anonymous
I have just rang Trafford Switchboard and asked the Trafford Hospitals operator to put me through to Altrincham General Physio Department as I had to cancel my appoinment as I am in so much pain with my back that I can't even leave the house. Half way through telling her I had to cancel she cut me off without a word and put me through. I received the same hostility from the Physio receptionist at Alti General. I apologised profusely for having to cancel but not a word was said back to me like, 'it's okay, I can understand why'. So, in awful pain, can't leave the house today and a very uneducated response from reception staff at all ends. Thanks!