"Not interested"

About: Southmead Hospital

I was a Frenchay patient had 15 surgeries there. I'm waiting for another surgery and consultant appointments. Called up 7 times in 2 weeks been given the run around and promised to have my calls returned. Surprise surprise not one call has been returned. Have been told that this "super" hospital doesn't have room for Frenchay patients. What a joke

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Southmead Hospital

We are sorry to hear that you have had problems in communicating with the hospital for your appointments and another surgery date. If you would like to contact us direct at Complaints@nbt.nhs.uk with your details, we will be happy to look into this matter for you.

  • {{helpful}} of {{total()}} people think this response is helpful