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Re vamp excellent

Story from nhs.uk

"Re vamp excellent"

About: Basildon University Hospital

My 88year old mother was treated today with excellent care and staff were brilliant explaining everything. I was dreading Basildon hospital (my father died there ten years ago). I came back from Spain to oversee her treatment and have been very pleased with the treatment and respect and informative staff. Administration and reception may need attention...... but so far Haematology A & E and Orsett ward day unit deserve every star. My mother( a retired nhs nurse )gets treated with dignity and respect which is all one hopes for when an elderly parent i just want her treated how she treated patients. I award you Five stars you deserve it.

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Responses

Response from Basildon University Hospital 9 years ago
Basildon University Hospital

Submitted on 12/06/2014 at 12:33
Published on nhs.uk on 13/06/2014 at 04:00

We are very pleased that you mother's recent experience at Basildon and Thurrock Univeristy Hospitals NHS Foundation Trust was a positive one. Your kind words will be shared with staff in all the areas you have mentioned. Thank you for taking the time to let us know about your mother's experience. We wish her all the best for her future good health.

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