I telephoned the hopital to enquire about my auntie who was admitted. I was put on hold and after speaking to 3 members of staff, none of whom introduced themselves, I had to ask who I was talking to. They made me feel that I was inconveniencing them and it seemed as though they could not be bothered. I managed to speak to a nurse on ward 19 who just said that me that my auntie was alright. Polite staff who make you feel that they are there to help you would be helpful.
"Rude staff"
About: Huddersfield Royal Infirmary / Trauma and orthopaedics Huddersfield Royal Infirmary Trauma and orthopaedics HD3 3EA
Posted by michellek (as ),
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